Supplier Relationship Management Is Not an Adversarial Process
In the movie “Jerry Maguire,” the inciting incident is the protagonist’s departure from his established agency to pursue his own principled approach to managing professional athletes. After a rousing call to action on his way out the door that falls on deaf ears (but one), he rushes to call his clients as quickly as possible, […]
How Best to Change Procurement Technology?
Proponents of change need to ensure that there is a balanced, complete conversation around costs and benefits by challenging the standalone case for the status quo approach.